Customer Service | BuyVanitiesOnline

Customer Service

We are always available to assist you by phone at (888) 230.5934 or by email: info@buyvanitiesonline.com.

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About Us

Welcome to BuyVanitiesOnline! We are the premier online bathroom vanity retailer with the largest selection of bathroom vanities anywhere.

Why Shop With BuyVanitiesOnline?

Our mission is to provide you with a simple, convenient, reliable, and satisfying online shopping experience! The following outlines a few reasons why we firmly believe you will become a customer for life:

Product Selection – BuyVanitiesOnline brings you the largest online selection of bathroom vanities with a variety of unique choices at prices that fit most every budget. Our interactive search features makes it easy to locate the perfect bathroom vanity among our vast selection for your home or office with just a few easy clicks. Shopping for a new bathroom vanity is easy and simple with BuyVanitiesOnline!
Unmatched Quality – At BuyVanitiesOnline, we sell only the highest quality bathroom vanities. Our commitment to product quality includes solid wood vanity cabinets with reinforced interior support, quality construction practices including framed drawers and sturdy hardware, and superior marble and granite block countertops. All bathroom vanities carry a full manufacturer’s warranty, and we stand behind the quality of every bathroom vanity offered on BuyVanitiesOnline.

Competitive Prices – Due to our longstanding relationships with worldwide bathroom vanity manufacturers, BuyVanitiesOnline is able to offer the most competitive price on the highest quality bathroom vanities. We are proud to help you save money on the bathroom vanities you want.

Secure & Safe Shopping – We understand that your security and privacy is a concern when shopping online. We maintain a safe and secure online ordering system that protects your privacy every step of the way.

Customer Service – Our professional and knowledgeable sales and service staff is only an e-mail or phone call away to assist you whether you are thinking about buying a new bathroom vanity or have already made a purchase. We’re here to exceed your expectations. Our professional and friendly team is available Monday - Friday between 8:00AM to 6:00PM PST and Saturday - Sunday between 9:00AM to 4:00PM PST to get you the service you need.

We strive to provide you with an enjoyable shopping experience, and we’re positive you’ll enjoy the vanity you purchase. Our antique, traditional, and modern bathroom vanities will complete the finishing touches in your home.

Thank you for trusting us with your bathroom vanity needs!

The BuyVanitiesOnline Team

Satisfaction Guarantee

Our Customer Commitment
Quality Bathroom Vanities at Competitive Prices
14-Day No-Hassle Return Guarantee
Track Your Order
Returns & Exchanges

Our Customer Commitment

BuyVanitiesOnline is unconditionally committed to providing you with the largest selection and highest quality bathroom vanities at the most competitive prices with the most knowledgeable customer service staff in the business! We stand behind our bathroom vanities, and pledge the safest and most enjoyable online shopping experience. We have taken every measure to make shopping for quality bathroom vanities the best option of any online or offline retailer.

Quality Bathroom Vanities at Competitive Prices

At BuyVanitiesOnline, we comb the web and constantly check our prices to make certain you are receiving the best value and to ensure our bathroom vanity prices are the most competitive anywhere*. When comparing our prices with other online retailers, please make certain you are comparing the same product quality, total price (which includes the price of the bathroom vanity, shipping costs, and applicable taxes) and order processing time. We would be quite surprised if you found a total price for a bathroom vanity lower than ours, but let us know if you do and we'll attempt to match it at the time of purchase. BuyVanitiesOnline strives to deliver exceptional value and service, which means offering you the highest quality vanities at the most competitive price.

* Low price guarantee does not include clearance or closeout items, non-retail, private sales, membership clubs, and auction websites. The internet site must have the exact brand and model available for purchase and delivery. (Out of stock or back ordered items are not eligible).

14-Day No-Hassle Return Guarantee

Your complete satisfaction is our number one goal, and we are proud to offer the most convenient and flexible return and exchange policy anywhere! Should you not be completely satisfied with your new vanity purchase, you may exchange the vanity within 14 days of receipt for store credit towards another vanity with BuyVanitiesOnline. Please ensure the returned item is new, unused, and resalable condition inside the original packaging.

Please note when making an exchange, although we send out your vanity with no shipping charges, actual round trip freight charges will be deducted from your store credit to return the item to us. Please refer to our Returns & Exchanges information section for complete details. Additionally, there are no restocking fees.

Track Your Order

Within approximately one week of order placement, you will receive a tracking number to follow the progress of your shipment. Please note that shippers may not “location-scan” all of their shipments in an effort to speed delivery. Packages are processed in bulk when shipping volume is high, and the first time a package may be scanned could be upon arrival at a regional center near the destination. Please do not be concerned if you do not see any tracking data for your shipment and the estimated delivery date has not yet passed.

Returns & Exchanges

We are proud to offer an easy and flexible return and exchange policy by offering a 14-day unconditional guarantee. After you receive your order, if the vanity does not match the decor of your home, your taste, your colors, or just plain didn't meet your expectations, we will provide you store credit for any other vanity in our inventory.

Please note when making an exchange, actual round trip freight charges will be deducted from your store credit to return the item to us. Round trip freight charges include outgoing shipping charges on free delivery items. We cannot provide any reimbursement or credit for expedited freight or white glove delivery charges if such a service is selected. In order to properly exchange the vanity, we ask that the vanity be in new, unused, and unassembled condition, securely packaged inside its original packaging, as our freight companies will not pick up items that are not properly packaged. Lastly, there are no restocking fees.

* We will only accept a return if you contact us within 14 days of delivery.

* Items must be returned in their original packaging or additional fees will apply.

* Please note that unless the return or exchange is a result of an error on our part, we cannot credit shipping or handling charges.

* Please note that orders can only be canceled before they ship. BuyVanitiesOnline is not responsible for service transit times, and late service time frames does not warrant an order cancellation.

Should you have any questions, please feel free to contact our helpful customer service department at (888) 230-5934 or e-mail us. In the unlikely event that your order is incorrect, missing parts, damaged or defective, please call us within 3 days and we will send you the correct product, replacement product, or replacement parts at no cost to you. Our customer service hours are Monday - Friday from 8:00AM to 6:00PM and Saturday-Sunday between 9:00AM to 4:00PM PST. We are located at 2604-B El Camino Real in Carlsbad, California 92008.